I switched my website to TVC.Net the same time I switched my blog to WordPress. I found I was consuming large amounts of bandwidth shortly thereafter so I engaged the HackGuard.com services to help me find the trouble.
Jim went right to work (on a weekend nonetheless) and found the trouble. He explained exactly what was going on, and let me know how he was fixing it.
I love being able to speak with the company via email anytime I have a question or trouble, and that I get to speak to someone that doesn’t just speak “tech support”, but actually talks to me as a person. If you’ve ever been outsourced to another country for tech support, you know exactly what I mean.
– Christina L., The Sometimes Crafter